Q: How does ImproveNet screen contractors and architects?
A: Our screening process takes into consideration the following factors:
- Bill payment history
- Legal history
- License status
- Insurance status
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Q: What is your fee schedule?
A: Click here for a pricing schedule.
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Q: How do you advertise?
A: Some of the largest Internet sites promote ImproveNet, thanks to the uniqueness of our service. We have partnerships with sites such as Yahoo (http://www.yahoo.com) and MSN (http://www.msn.com). We also have partnerships with major manufacturers such as Micosoft, GE, Therma-Tru, and others, and we advertise widely on the Internet. Ours is one of the busiest sites related to home improvement on the Internet, currently receiving 1 million visits per quarter.
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Q: What and where is my Username and Password?
A: When you join ImproveNet, we email you a preassigned username and password, which you can change when you log in. If you lose the preassigned user name and password, contact us at proservices_support@improvenet.com. Please include your name, company name, phone number, and member ID on all correspondence. We will email you your username and password.
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Q: Help! I lost (or forgot) my username and password!
A: Submit your username by email to ppaleads@improvenet.com or use our password retrieval form. If you don't have an email address, please call (888) 777-2212.
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Q: My username and password don't work.
A: Email us at proservices_support@improvenet.com. Please include your name, company name, phone number, and member ID on all correspondence.
Do you have another question about the ImproveNet service? Email prosite@improvenet.com, or call us at (800) 240-5214 during business hours, 8:30 a.m. to 5:30 p.m. Eastern time.
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Q: Can ImproveNet link to the member's existing website?
A: Yes, we can put a link to your existing website on the ImproveNet member website.
