7.8 Million Visitors. More than 100,000 projects. $7 Billion in total job billings

In a recent survey of homeowners who did remodeling jobs through ImproveNet, 98% would recommend ImproveNet to their family and friends.

92% of those who have used our Contractor or Architect/Designer Matching Service have cited their results as very good or excellent.

So we're not perfect... yet!  Even so, these results stand out nicely in a service industry that, according to the Better Business Bureau, produces more complaints of consumer dissatisfaction than any other (including auto mechanics!).

Here’s what a few of our customers have to say:

—G. Walker, La Jolla, CA

"Contractors (I'm guessing) try to do a good job to get future business and referrals, but with ImproveNet monitoring the actual customer satisfaction, contractors have a little more incentive to perform well."

—T. Bevington, Atlanta, GA

"Thank you for following up—we absolutely LOVE your service—and the level of customer service is OUTSTANDING!!!"

—P. Sullivan, South Amboy, NJ

"MUCH better response than calling referrals or through the Yellow Pages. This service has been a pleasure to work with. I have already recommended it to several friends."

—E. Brackett, Norfolk, VA

"My project advisor is great. He kept communication lines with me open and made me a satisfied user of ImproveNet. I am sure he cares about me and my project."

—T. Richard, Manassas, VA

"After many appointments made from referrals from friends/coworkers and not shown up for, using your service was so easy, we kicked ourselves that we didn't use it in the first place!"

—C.C., Damascus, MD
 

"I really do think this is a great service and I think it is wonderful that someone would take the time out to help people like this. I felt very confident with the roofer not only because of his presentation and manner, but because I knew a company, such as yourself, had already done background checks for me."

—J. Panagakos, VA

"This is the best website of its type on the Net. And you can quote me."

—B. Hoke, Poulsbo, WA
 

"Actually, I am very satisfied with this whole experience with ImproveNet. I have been recommending the site to all my friends."

—N.D., San Jose, CA

"I selected a contractor from your list. I am writing to say they did an excellent and professional job. They came on time and never disrupted anyone living in the complex. They left everything clean every day."

—B. McCall, President, (L.A. area) Homeowners Association
 

"My husband and I have been through several remodeling projects ... checking licenses, certifications, references. Your service makes a consumer's project easier and less frustrating ... thanks to all."

—B. Nelson, San Francisco, CA

"I am really impressed with this service. I have done many various remodeling projects, and have had to take my chances trying to find contractors through the Yellow Pages, ads, etc. ... It is reassuring to have an independent service like this to rely on. Thank you!"

—K. Savor, Milwaukee, WI

"I had a friend who did not use you guys, and it’s been a nightmare. This has gone smooth as silk."

—G. Lee, San Jose, CA

"I have a small, old house that needs some minor remodeling so that I can sell it. Then I want to build a small house in the country. I hit the jackpot on this website. I have had more questions answered in the hour at this website than a week going through magazines that just create more questions for me. Thank you!"

—D. Bitner

"I will definitely use this service again and will recommend it to friends. I think this is a valuable time-saving tool."

—J. Wagner, San Francisco, CA

"I think ImproveNet is an easy service to use. With ImproveNet you aren’t just picking a name out of a hat. You know with ImproveNet there has been some sort of checking done, you can have some level of confidence that you will find someone qualified."

—R. Owen, Huntington Beach, CA

"I was pleased with ImproveNet’s service. The job is completed and everything worked out fine. The time I was looking was a good time for construction and I was struggling to find a contractor. ImproveNet came through. All of the background checking ImproveNet does is definitely a plus."

—D. Varnau, Bellevue, WA

"I liked the fact that I was able to recognize several of the names that ImproveNet gave me. I knew that there had been some kind of checking to see if the contractors were legitimate."

—L. and C. Smith, Beacon, NY

what you’re going to get with a contractor. ImproveNet took all of the guesswork and indecision out of the equation."

—L. Kittock, Aurora, IL

"By far the best company that I’ve ever run into."

—G. McClusky, Deerfield, IL

"I think the service ImproveNet has is great. They did all of the filtering out for me. I would most definitely use the service again in the future. ImproveNet will save you a lot of time searching for a contractor."

—G. Sye, Sewickley, PA

"The biggest benefit of ImproveNet is that everyone is checked out. You are getting qualified and competent individuals."

—D. Ristow, Fairfax Station, VA

"My husband and I would like to tell you how much we appreciate the level of service your organization is obviously committed to. ... We have really appreciated both the electronic and personal contact that we have had with your organization."

—L. and K. Barker, North Easton, MA

"After my previous note to you I wanted especially to let you know my results as I couldn't be more pleased! ... I will recommend [ImproveNet's] service with enthusiasm. Thank you!"

—C. Davis, Oregon City, OR

"I like that there is someone already doing most of the legwork for you. You register with ImproveNet your type of project and they scout for contractors who are actually interested in doing your job."

—S. Adams, Santa Clara, CA

"ImproveNet responded to me very quickly with several contractors so I was able to get the project started right away. I have had some problems with contractors in the past, but ImproveNet took all the guesswork out of the process."

—M. Gallagher, Wakefield, MA

"This service really helped get me started. I had no idea where to go for contractors, and having a prescreened contractor contact me got the project rolling."

—S.W. Hektor, Seattle, WA

"I am totally enthusiastic about your service. You saved me hours of going through phone books and other ads. ... I've recommended you to several people and would most certainly use you again."

—D. Mottola, Andover, MA

"I appreciate how quick and easy it was to provide the details of my project and get timely feedback from contractors who were interested in the type of job I had. Saved me many phone calls of screening various contractors. ... Thanks for the service!"

—C. Hood, Redwood City, CA

"I think this service is good and can assist the homeowner who does not have the experience to choose a contractor. It is far better than using the Yellow Pages."

—R. Vogt, Bolingbrook, IL

"I was very pleased with the architect I chose through ImproveNet. I had four architects come out to look at the house, and from them we chose our architect."

—E. Guay, Bloomfield, CT

"We would highly recommend ImproveNet."

—G. Chen-Ellis, Laguna Hills, CA

"The roofing contractor was well matched to my needs. He seemed to be prompt and courteous even though the job was minor in nature. Above all, the pricing was reasonable. I will continue to use your service for future home needs."

—R. Villamar, Irving, TX

"ImproveNet saved us a lot of time in the phone book. Since ImproveNet supplied us with a list of contractors we didn’t have to do a lot of additional searching. The service is nice and easy and got us a contractor we are happy with."

—G. Sneider, Metuchen, NJ

"I am very satisfied with the contractor we chose through ImproveNet. I found ImproveNet as a service to be very efficient. They supplied me with three names and two of them got right back with me to give me bids."

—H. Eisenbeis, Harvey Cedars, NJ

"The biggest benefit to using ImproveNet is the convenience. I didn’t really know contractors in my area, so it was nice to have this service who could supply me with qualified people in my area to start calling."

—M. Rivera, Marina Del Rey, CA